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STUDY GUIDE · GKU 6

Information system integration: managing IS projects study guide (Information Systems)

In the ETEC handout this unit brings the curriculum together through the management of information systems projects, so it is a unit on project management with an IS lens. It starts with what a project and its life cycle are and how to choose between predictive, iterative and agile approaches. It then works through the core functions: the charter, scope and the work breakdown structure, change control and quality; the schedule with the critical path and PERT; cost estimates and earned value; and risk, with expected monetary value and decision trees. The third part is about people: team structures, roles and the RACI matrix, how teams develop, communication channels and the communication plan, and managing stakeholders by power and interest. The last part covers agile principles, Kanban, and the Scrum framework with velocity forecasting. The integration of systems themselves — buses, APIs and ETL — is taught in the Information Systems Technology guide. Each section opens with a quick-revision card, and the computable parts are worked from easy to exam level.

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Structured by the official ETEC subject standard for this topic: every listed topic and learning outcome, with formulas, figures and worked examples. The full sections are available to members in the app.

SKU 6.1 · Information systems project management

  1. Project management fundamentals and choosing a life cycle

    What makes work a project, the competing constraints, the five process groups and the knowledge areas, project versus product life cycles, and how to choose a predictive, iterative, incremental, adaptive or hybrid approach from the characteristics of an IS project.

  2. Integration, scope, change control and quality

    The project charter and the project management plan, defining scope with a scope statement and a work breakdown structure, the scope baseline, integrated change control through a change control board, and quality planning, assurance and control with the cost of quality.

  3. Time management: critical path and PERT

    Turning work packages into activities with dependencies, the activity-on-node network, the forward and backward passes, total and free float, the critical path, PERT three-point estimates and the probability of finishing by a deadline.

  4. Cost management: estimates, budgets and earned value

    Choosing an estimating technique (analogous, parametric, bottom-up, three-point), building the cost baseline and reserves, and tracking cost and schedule together with earned value: variances, performance indices, forecasts at completion and the to-complete index.

  5. Project risk management

    Identifying project risks and recording them in a risk register, qualitative probability-impact scoring, expected monetary value and contingency reserves, decision trees, response strategies for threats and opportunities, and monitoring with triggers and owners.

  6. Human resource management: structures, roles and team development

    How organisational structure sets the project manager's authority, assigning responsibility with a RACI matrix, resource histograms and levelling within float, how teams develop (Tuckman), what motivates people, and how conflicts are resolved.

  7. Communication and stakeholder management

    Why communication load grows with the square of the number of people, interactive, push and pull methods, building a communication management plan, the stakeholder register, the power-interest grid and the engagement assessment, and adjusting the plan when a stakeholder's position changes.

  8. Agile principles, Kanban and choosing between planned and agile

    The four values and the principles of the Agile Manifesto, iterative and incremental delivery, user stories and story points, Kanban with work-in-progress limits and Little's law, and the Boehm-Turner criteria for choosing a plan-driven or an agile approach.

  9. Scrum: roles, events, artifacts and velocity

    The Scrum framework as defined in the Scrum Guide (2020): the three accountabilities, the five events and their timeboxes, the three artifacts and their commitments, how change is handled during a sprint, and how velocity and burndown charts are used to forecast delivery.

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